FAQ's

We ship worldwide. If your country doesn’t appear, feel free to contact us and we’ll check for you.

delivery time depends on your location. Typically shipping takes 10-25 business days. Please note that some international orders may take a bit longer. We appreciate your patience.

Yes — once your order ships, we’ll send you a tracking number by email. You can use that to check the status of your package at any time.

If your tracking shows no movement for several days or your package appears lost, please get in touch with us (via Contact page). We’ll coordinate with our supplier and courier to solve the issue as quickly as possible.

Yes — we do accept returns or exchanges within [specify timeframe — e.g. 14/30 days] from the delivery date. Items must be returned in their original condition and packaging.

Once we receive the returned item and verify its condition, we will process your refund. It may take a few business days for the refund to show up in your account, depending on your bank or payment provider.